All items will be shipped domestically (US) and internationally using standard USPS First Class Mail or USPS Priority Mail, or standard USPS First Class International Mail. Most orders will ship within 3-5 business days of purchase. Adding a yarn winding service to your order may result in a slight delay.
Items will ship to the address on the order. Please double-check your address to make sure it is correct.
If it is brought to our attention that multiple orders were made by the same buyer, prior to the shipment of each order, we will gladly combine the orders and refund the overage in shipping. Please contact us right away to let us know that you have made multiple orders and would like to have your orders combined.
International customers (outside the US): We do not collect VAT, duties or any other fee your country may impose on imports. You may be charged customs by your country. We will mark all packages as "yarn".
We are not responsible for lost or missing packages. We automatically add tracking to each package but not insurance. If you would like to add insurance, please contact us prior to shipment, and we will do that for an additional cost to you.